By accessing or using the services provided by Susco Solutions ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Susco Solutions provides custom software development, staff augmentation, and AI enablement services for businesses. Our services include, but are not limited to, custom software development, embedded engineering, legacy system conversions, mobile workforce applications, client portals, and related professional services.

3. User Responsibilities

You agree to provide accurate and complete information when using our services. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. Payment Terms

Payment terms will be outlined in your specific service agreement. All fees are non-refundable unless otherwise stated in writing.

5. Intellectual Property

Susco Solutions retains ownership of its proprietary methodologies, frameworks, and delivery systems. Your data, workflows, and any custom software built specifically for your business remain your property as outlined in your service agreement.

6. Limitation of Liability

Susco Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the services.

7. Disclaimer

Results from our services may vary. We do not guarantee specific outcomes or performance benchmarks. Any projections or estimates provided are based on past performance and are not guarantees of future results.

8. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, upon written notice.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Susco Solutions

2801 Manhattan Blvd. #2170, Harvey, LA 70058

Email: info@susco.net

Phone: 504-264-9343